Why contacts matter in Skyp
Contacts are the foundation of every Skyp campaign. The better organized and enriched your contacts are, the easier it is to:
Launch targeted outbound campaigns
Keep track of who's been emailed
React quickly when new prospects show up on your radar
The Contacts area in Skyp is designed to make all of that easy to manage.
Accessing your contacts
Log into Skyp.
Navigate to the Contacts section.
This is your central place to:
View all contacts in your account
Add new ones manually
Import contacts in bulk
Filter and sort as your list grows
Enrich your database automatically via integrations
Adding contacts manually
For one-off additions or small lists, you can add a contact by hand.
In the Contacts section:
Click to Add contact.
Fill in the contact's details:
Name
Email
Any other available fields
Optionally add additional context, such as:
How you found them
Which account they belong to
Notes on their role, interest, or segment
This context can later be used to tailor campaigns and prompts for more relevant outreach.
Importing contacts from a CSV
For larger lists, use the CSV upload flow.
You can import contacts:
When creating a campaign (common flow), or
Directly from the Contacts section
From Contacts:
Look for the option to upload/import contacts.
Choose your CSV file from your computer (this opens a standard file dialog).
Map the CSV columns to Skyp's fields (e.g. name, email, company, title, etc.).
Complete the import.
This is ideal when:
You've pulled a list from tools like Apollo, Clay, or your CRM
You've exported attendees from an event or webinar
You're consolidating existing lists into Skyp
Filtering and viewing your contacts
As your database grows, filtering becomes essential.
In the Contacts view, you can:
View Opens and Clicks counts per contact — so you can see at a glance which prospects are engaging with your emails
Apply filters to narrow down by contact attributes
Sort contacts by recent additions, account, or domain
Handling duplicate contacts
When you upload a CSV with contacts that already exist in Skyp, the upload dialog shows a count of how many were duplicates.
You can also review and merge duplicates at any time:
Go to the Contacts section.
Click the Duplicates tab (it appears when duplicates are detected).
Review the duplicate groups and choose which record to keep, or merge them together.
Invalid email addresses
Skyp validates email addresses and flags any that appear invalid. You'll see a red Invalid badge next to the email address in the contacts list and in campaign recipients.
Contacts with invalid email addresses will be skipped when a campaign tries to send to them — their sequence will show a Skipped status. This prevents bounces from affecting your deliverability.
Unsubscribing a contact
You can manually unsubscribe any contact from receiving further emails. This is useful when a contact asks to be removed from your outreach.
To unsubscribe a contact:
Find the contact in the Contacts section.
Open their record.
Select Unsubscribe from their action menu.
Unsubscribed contacts are shown with an Unsubscribed badge and will no longer receive emails from any campaign.
For bulk suppression, use the Do Not Contact list instead — it supports entire domains as well as individual addresses.
Automatically adding contacts with Syft Data
One of the most powerful ways to keep your contacts fresh is to connect Syft Data.
When integrated, Syft Data can:
Detect website visitors and people who interact with you on LinkedIn
Identify their email address (when possible)
Automatically add them as contacts in Skyp
What this means in practice:
You don't have to add these visitors manually
New, high-intent contacts show up directly in your Skyp contacts
You can quickly add them to a campaign and respond to interest while it's still fresh