You can upgrade, downgrade, or switch between Skyp plans at any time from the Billing tab in your account — no need to cancel and re-subscribe.
Getting to the Billing tab
Click your account name or avatar in the sidebar to open Account.
Select the Billing tab at the top of the page.
You'll see three plan cards: Pro, Team, and Growth. Pro and Team are self-serve plans you can activate instantly. Growth is a custom, fully managed plan — click Talk to sales on the Growth card to connect with the Skyp team. Use the Monthly / Annual toggle to compare Pro and Team pricing before making a change.
Note for Growth plan subscribers: If you're currently on the Growth plan (a legacy fully-managed subscription), the Billing tab shows only the Growth card — you're already on the top tier. There is no self-serve path to downgrade to Pro or Team. Contact Skyp support via the chat icon in the app if you have questions about your plan.
Upgrading to a higher plan
Upgrading to Pro or Team
If you don't have an active Skyp subscription yet, click Get Started on the plan you want. A Stripe checkout window opens where you complete payment — once confirmed, your new plan is active immediately and you'll see a confirmation message.
If you already have an active subscription, click Upgrade on the Team plan card. Your subscription switches to the new plan instantly — no checkout window, and no downtime. You'll see a confirmation toast in the app.
Upgrading to Growth
Growth is a custom, fully managed plan with pricing tailored to your team's needs. Click Talk to sales on the Growth card in the Billing tab to start a conversation with the Skyp team.
Downgrading to a lower plan
On the Billing tab, click Downgrade on the plan card you want to move to.
A confirmation dialog appears listing the features and limits included in the lower plan. Review them carefully — your account moves to those limits as soon as you confirm.
Click Continue with Downgrade to apply the change, or Cancel to go back.
The downgrade takes effect immediately. If you have resources (email accounts, LinkedIn connections, leads) that exceed the lower plan's limits, those existing resources are retained but you won't be able to add more until you're within the new plan's limits.
Switching billing interval (monthly ↔ annual)
To switch from monthly to annual billing (or vice versa), contact Skyp support via the chat icon on the Billing tab or use the Stripe billing portal to manage your subscription cycle.
Managing payment details and invoices
To update your payment method, download invoices, or view upcoming charges, click Open Billing Portal at the bottom of the Billing tab. This opens the Stripe billing portal where you can manage all payment details.
Questions about plans
See Which Skyp plan is right for me? for a full breakdown of what's included in each plan. To learn about Growth or discuss a custom configuration, click Talk to sales on the Growth card in the Billing tab.