Skyp Teams
Skyp Teams lets you manage multiple sellers from a single account. A Team Manager can add team members, view their campaigns and metrics, and set up campaigns on their behalf.
Creating a Team
When you sign up for a Growth or Scale plan, you can create a team during onboarding. The account owner is automatically added as the Team Manager.
To create a team after onboarding, go to Teams in the sidebar and follow the setup prompts.
Inviting Team Members
You can invite anyone to join your team — they don't need an existing Skyp account. Skyp will send them an invitation email with a link to accept and join.
Go to Teams in the sidebar.
Click Add Team Member.
Enter the person's email address and click Invite.
What happens next depends on whether they already have a Skyp account:
They have an account on the same domain and auto-enrollment is on — They're added to the team immediately and receive a notification email. No action needed on their end.
They have an account but auto-enrollment is off, or they're on a different domain — Skyp sends them an invitation email. They click the link to accept and join your team.
They don't have a Skyp account yet — Skyp sends an invitation email. They sign up through the link and are added to your team automatically on registration.
Invitation links expire after 7 days. If a link expires before the recipient accepts it, you can send a new invitation from the Teams page.
Auto-Enrollment
Auto-enrollment automatically adds team members who already have a Skyp account on the same email domain when you invite them — no manual acceptance required on their end.
Auto-enrollment is off by default. To turn it on:
Go to Teams in the sidebar and click Add Team Member.
Toggle Auto-enroll same-domain users on in the invite dialog.
Once enabled, any invitation sent to someone with a matching domain and an existing Skyp account will add them immediately instead of sending an invitation email.
Roles and Permissions
Team Manager — Can add and remove team members, view all team member campaigns and metrics, impersonate team members, and edit team settings.
Team Member — Can create and manage their own campaigns. They'll see that they belong to a team in the Teams section of the sidebar. They can also see overall metrics for their team.
Only users with the Team Manager role can add or remove members or edit the team.
Managing on Behalf of a Team Member
Team Managers can switch into a team member's account to help set up campaigns, review sequences, or troubleshoot issues.
Go to Teams in the sidebar.
Find the team member and click Manage.
You'll enter impersonation mode and see their dashboard as if you were logged into their account.
To exit, click the impersonation banner at the top of the page.
This is useful when onboarding new sellers or reviewing campaign quality before launch.
Viewing a Member's Active Campaigns
Team Managers can quickly see which campaigns a team member is currently running without switching into their account.
Go to Teams in the sidebar.
Find the team member in the table and click the three-dot menu on their row.
Select See active campaigns.
A dialog will open showing all of that member's active and evergreen campaigns, along with key engagement stats (opens, clicks, replies). If they have no active campaigns, the dialog will indicate that.
Team Dashboard and Metrics
The Team Management page shows summary cards across your team:
Total Campaigns — All campaigns across team members
Total Messages — Messages generated
Messages Sent — Messages successfully delivered
Total Replies — Replies received
The team members table also shows per-member engagement metrics (opens, clicks, replies, bounces) at a glance.
Note that Team Managers may be able to see more data than individual team members.
Inviting Team Members During Onboarding
At the end of the onboarding flow, you'll see a team invite step. You can add team members immediately or skip and do it later from the Teams page.
The invite step does not require they already have a Skyp account.
FAQ
Can a team member see other team members' campaigns?
No. Team members can only see their own campaigns. The Team Manager has visibility across the full team.
Can I have more than one Team Manager?
Currently, each team has one Team Manager. Contact support if you need to transfer the role.
What happens if a team member already signed up with a different domain?
They won't be auto-enrolled, but you can still send them a regular invitation. Contact support if you need ongoing cross-domain team support.
Do team members need their own plan?
Team members are covered under the Growth or Scale plan. They don't need a separate subscription — but only the number of sellers included in your plan can actively send emails.