Skyp enforces specific rules and ranges for campaign settings. Understanding these helps you configure campaigns correctly and avoid errors when editing.
Allowed Settings Ranges
When creating or updating a campaign, the following constraints apply:
Touches: 1–7 (the number of messages in the sequence)
Max words per email: 30–150
Closing style: must be soft, mix, or hard
Sending days: at least one day must be selected
Sending times: at least one hour must be selected
If you save a value outside these ranges, you'll see a clear error message specifying what needs to change.
Editing a Campaign That's Already Running
Once a campaign is active or evergreen, some settings are locked to protect contacts who are mid-sequence. You can edit a running campaign directly from the Campaigns dashboard — Skyp will pause it for you automatically.
Go to Campaigns in the left sidebar.
Click the three-dot menu (⋮) next to your active campaign.
Select Edit campaign.
A confirmation dialog will appear. Click Pause & Edit — Skyp will pause the campaign and open the editor automatically.
Make your changes and save.
Select Resume campaign from the three-dot menu when you're ready to restart.
No messages are lost — the campaign picks up where it left off when you resume.
Contacts Required Before Launch
For standard (non-evergreen) campaigns, you must add at least one contact before the campaign can be finalized and launched. If you try to launch without contacts, Skyp will ask you to add contacts first.
Evergreen campaigns do not have this requirement — they are designed to receive contacts on an ongoing basis after launch.